Support Financial Resources
Service Shopper Program Bay Fedral Credit Union

Dear Valued Member,

We would like to invite you to participate in our Service Shopper program. Your feedback will help us ensure that we not only meet, but exceed your expectations. If you have an eye for detail and about 30 minutes per month, you can make a difference in your credit union. Best of all, we’ll pay you for your time.

Our members are the key to our success. We have partnered with Support Financial Resources to survey your experiences and we are looking forward to including your feedback in our plans for future growth.


For each completed teller, electronic, member service or phone survey, we will deposit $15 directly into your checking or savings account.

Rules Rewards Time

you must:

- Be an active member of the credit union
- Have an active email account
- Be objective and detail oriented
- Remain anonymous to preserve the integrity of the program

earn shoppers rewards

In addition to the survey payment, each month, Support will randomly draw winners from a list of completed surveys.

Shopper Rewards include VISA gift cards valued between $25 and $50.

how often will i survey?

Usually one (1) survey per month is assigned.

Once the assignment is completed and submitted, you may have the opportunity to complete additional surveys through our banked survey program.
Enroll Now

STEP 1: sign up

Click the "Enroll Now" button to the left and fill out the form. After enrollment, you will receive a confirmation email with your login and password.

STEP 2: survey

A few weeks after enrollment, you'll receive another email from Support with your first scheduled survey. Make your visit or phone call.

STEP 3: submit

Fill out the survey online, include detailed comments and click Submit at the end of the survey.
Credit union employees and their family members may not participate. All applicants will be verified. Compensation does not constitute an employment contract - it is simply a Thank You for your time. Shopper Rewards are subject to the terms and conditions of SFR. For more information, email shopper help at: or dial 1.800.444.5465 and select Option 4. To verify the integrity of the credit union's participation in the Service Shopper Program, please contact Susan Riddle, Administrative Member Account Rep. (831) 477-8444.
If you are having trouble with the Enroll Now button, copy and paste this link to your browser.

If you are having difficulties with this website, please email
Copyright © 2013 Support Financial Resources 830 East Franklin Street Centerville Ohio 45459