DYNA™ - Robust, Real-time Reporting!
DYNA™ is our robust reporting method delivering you concise and consistent feedback that has been DYNAmically interpreted and turned into powerful analysis, actionable performance coaching, and essential accountability data. As a client, this access to individual and group level coaching data becomes essential for improved - to the next level - service and sales performance! A wide range of analyses, including monthly and quarterly trend analyses, key loyalty factors and key retention factors are all readily accessed to evaluate and improve all levels of the organization from front office to back office!
What is the industry saying about DYNA™?
Below are actual comments made by banks and credit unions while experiencing Support's robust, real-time reporting platform DYNA™.
Experience the DYNA™ Difference
• Service and Sales Performance from the broadest glance to drill down details

• Intuitive Reporting that closes the gap between learning and doing

• Actionable Coaching Tools for Managers to improve branch performance

• Trend Analysis for Managers and Senior Executives to recognize high performing markets, regions, and branches and scope out deficiencies

• Market level, region level, branch level, department level, employee level behavioral reporting at a glance!

• Experience the Difference! 800.444.5465



DYNA™ Spotlight
For a free - no obligation demonstration click here.

Performance Reports

Executive summary reports are provided on a monthly basis in addition to the individual and group level coaching tools.
Spotlight On Sales

The Spotlight On Sales module enables individual and group level coaching by measuring specific sales behaviors.
Peer Comparison

Interactive Peer Compare reports provide historical performance trends, comparing to high, low, and average scores of peers on several performance factors.
Monthly Trend Analysis

Interactive monthly trend analysis allows analysis of performance data trends by branch, department, or overall.
Group Level
Coaching


The Service Coach's Communiqué is a tool that allows managers to identify specific training opportunities.
Sample Shop - VoC Feedback

Individual Shop reports are provided for each measured service experience for individual coaching sessions. Each shop report measures over 40 specific attributes of the service experience.


Click here for products overview.


Contact Us for a Free Service and Sales Consultation
 800.444.5465      info@serviceexperiences.com

Click to verify BBB accreditation and to see a BBB report.
Need Collateral Protection Insurance? click here for a quality approach.

© Copyright 2010 - Support Financial Resources, Inc. - All Rights Reserved